Software
Xbox One Error Code 0x800705b4
Explaining error code 0x800705b4: This error code indicates that the console failed to launch an application after an update.
Solving error code 0x800705b4: Try hard resetting your console to clear any cache that may be interfering with the launch. If the error keeps appearing, consider uninstalling the application entirely and downloading it again after a power cycle. Another common solution is removing and re-adding your profile.
If the issue persists: Consider performing a factory reset if the problem persists, as it’s the only way to get any corrupted files out of the Xbox. However, keep in mind that this erases all your data from the console and may take a while.
Xbox One Error Code E100
Explaining error code E100: This error code indicates a failed system update.
Solving error code E100: Using the D-pad and A button on your controller, restart the console on the Something went wrong screen. Access the Xbox Startup Troubleshooter by pressing the same button combination and clicking on Reset this Xbox. Remember to select Keep games and apps, so you won’t lose any of your games when deleting all potentially corrupted data. If the Something went wrong screen still pops up, then you’ll need to download the Offline System Update (OSU1) file on a USB drive and launch it via the troubleshooter.
If the issue persists: Although you can restore your console to factory defaults, consider it might also be faulty. Try submitting a repair request for further help.
Xbox One Error Code E101
Explaining error code E101: This error code indicates a problem with an update.
Solving error code E101: You’ll need to download the Offline System Update (OSU1) file to overhaul your console using the Xbox Startup Troubleshooter. While on the Something went wrong screen, press the D-pad and A button on your controller to open the troubleshooter. Then, plug a USB with the Offline System Update file into a port on your Xbox, which will make the Offline System Update option on the Xbox Startup Troubleshooter active. Select it to launch the update using the files on your flash drive.
If the issue persists: Consider the possibility that your console might be faulty. Try submitting a repair request.
Xbox One Error Code E102
Explaining error code E102: This error code indicates a malfunction when turning on your console.
Solving error code E102: Try accessing the Xbox Startup Troubleshooter by restarting the device, pressing and holding the Pair button and the Eject button, and then the Xbox button on the console. Continue holding the Pair and the Eject buttons until you hear two “power-up” tones a few seconds apart. Once on the troubleshooter, select Reset this Xbox to restore your console to factory defaults. You’ll have to click on Remove everything, but please note this will delete all saved games and applications from your console. Once it resets and restarts, you should be safely back on your home screen. You can try the factory reset via USB drive if it doesn’t work.
If the issue persists: Submit a repair request, as the console might be faulty.
Xbox One Error Code E105
Explaining error code E105: This error code indicates a malfunction with your console startup.
Solving error code E105: Starting in the Something went wrong screen, use the D-pad and A button on your controller to select Troubleshoot and open the Xbox Startup Troubleshooter. Then, you’ll be able to select Reset this Xbox > Remove everything. Please note that this will delete all user data, including games and apps. Once the console resets and restarts, it should safely go back to the home screen.
If the issue persists: Your console might be faulty. Try submitting a repair request for further assistance.
Xbox One Error Code E200
Explaining error code E200: This error code indicates a malfunction when updating the system.
Solving error code E200: Restart the console on the Something went wrong screen by pressing the D-pad and A button on your controller. This button combination should also allow you to access the Xbox Startup Troubleshooter, where you’ll find the option Reset this Xbox. It is crucial to Keep games and apps to avoid losing important information when erasing corrupted data from the device. If the Something went wrong screen persists after the reset, download the Offline System Update (OSU1) file on a USB drive, and try the update once again on the troubleshooter.
If the issue persists: You can try restoring your console to factory settings and delete all user data, but first, consider submitting a repair request.
Internet Connection
Xbox One Error Code 0x80072ee7
Explaining error code 0x80072ee7: This error code indicates your console could not load the content.
Solving error code 0x80072ee7: First, check the Xbox Status page to verify the issue is related to your console. If this is the case, you can scroll down to Notifications and sign in. This way, you will get a message once the issue is fixed. Otherwise, Microsoft suggests trying again later, as this problem tends to correct itself.
If the issue persists: You can test your console’s connection to Xbox Live. You can do this by restarting your modem or router. Then, press the Xbox button to prompt the menu, and head to Profile & system > Settings > General > Network settings > Test network speed & statistics. If this shows a packet loss percentage of over 5%, follow Xbox’s troubleshooting instructions.
Xbox One Error Code 0x807A1007
Explaining error code 0x807A1007: This error code probably indicates a connectivity error between your console and the host.
Solving error code 0x807A1007: First, restart your console by pressing and holding the Xbox button. Open the Guide and head to Settings > Network > Current Network Status > Change your NAT Type to Open. Otherwise, you can enable the energy-saving option by going to Settings > Power & Startup > Power Mode > Energy saving.
If the issue persists: Try changing your region, though this requires money in your Microsoft account, and some services are not available in all regions. Go to Guide > Settings > System > Language & Location and select a new region. Then press Restart Now. Lastly, you can restore the console to factory defaults, but remember to previously save your data to an external hard disk. Go to Settings > All Settings > System > Console info & Updates > Reset console.
Xbox One Error Code 0x89231806
Explaining error code 0x87231806: This error code indicates network issues when trying to start or join a party.
Solving error code 0x87231806: First, you need to determine your network’s NAT type. Do so by going to Profile & system > Settings > General > Network settings, and you’ll see your NAT type under Current Network Status. If it reads Unavailable, you need to enter your router’s settings and in the IPv6 configuration, enable Teredo and IPv6 tunneling. If it reads Double NAT detected and you have both a router and a gateway (a router and modem combined into one device), you’ll have to put your gateway in bridge mode. Do so by reading your device’s documentation.
If the issue persists: Read the more detailed instructions for solving NAT errors or reach out to Xbox Support for further assistance.
Xbox One Error Code 0x8B0500B6
Explaining error code 0x8B0500B6: This error code indicates a network issue while attempting to perform a system update.
Solving error code 0x8B0500B6: The first solution is to restart your console and try to update again. You can do this by pressing the Xbox button on your controller and selecting Restart console > Restart. Try switching to a different network or connection method if that doesn’t work. Alternatively, you may try to do an offline update via the Xbox Startup Troubleshooter. First, you have to download an Offline System Update (OSU1) file, which you must copy to a USB flash drive following these instructions. Turn your console off, and then start the troubleshooter by pressing the Pair, Eject, and Xbox buttons on the console until it beeps twice. Plug the USB drive and select Offline system update, and the update process will begin.
Maintenance and Server Issues
Xbox One Error Code 0x8027025a
Explaining error code 0x8027025a: This error code indicates one of the following options: the Xbox server may be experiencing problems, the app didn’t load on time, or a sign-in problem with your profile.
Solving error code 0x8027025a: Check the Xbox Status page to check if Microsoft itself is having problems. If so, you can scroll down to Notifications and sign in to get a message when the problem is fixed. Another option is restarting your app. First, press the Xbox button, and a guiding screen will appear. Head to Home > Menu > Quit. This will stop the app, and after at least ten seconds, you may start it again. Alternatively, you can restart your console by holding and pressing the Xbox button to open the Power center. Then, select Restart Console > Restart. Once the console shuts down, touch the Xbox button one more time to restart.
Xbox One Error Code 0x876C0001
Explaining error code 0x846C0001: This error code indicates the content is not currently available, usually due to a network issue.
Solving error code 0x846C0001: You can check the Xbox Status page to see if the network is temporarily down. If you want Microsoft to alert you when the issue is fixed, you can scroll down to Notifications and sign in. In addition, you can test your console’s connection to Xbox Live. To do this, press the Xbox button to launch the Guide. Then, select Profile & system > Settings > General > Network settings > Test network connection.
Xbox One Error Code 0x87DD0004
Explaining error code 0x87DD0004: This error code indicates an issue when downloading content on your Xbox One.
Solving error code 0x87DD0004: First, check the Xbox Status page to discard server-side issues. If there are none, go to My games & apps > See all > Queue, and then check the status of the content you’re trying to download. If it shows as Queued or Paused, select it, press the Menu button, and pick Resume installation.
If the issue persists: You should contact Xbox Support, as there may be a problem with your console.
Xbox One Error Code 0x87DD0006
Explaining error code 0x87DD0006: This error code indicates an issue while trying to sign in to Xbox Live.
Solving error code 0x87DD0006: Before doing anything else, visit the Xbox Status page to see if the servers are down or in maintenance. If they aren’t, you can try restarting your console. Do so by pressing and holding the Xbox button in your controller and opening the Power Center. Then select Restart console, and then Restart. If your console doesn’t respond, try pressing the console’s Xbox button for 10 seconds until it turns off, and then touch the button again to restart it.
If the issue persists: Check the Xbox Forums and the Xbox One support community on Reddit to see how others may have dealt with this error.
Xbox One Error Code 0x87DE0017
Explaining error code 0x87DE0017: This error code indicates that an issue occurred when downloading content to your Xbox One.
Solving error code 0x87DE0017: There may be a server-side issue in the Xbox Live service. Check the Xbox Status page and sign in, so it notifies you when the service is online again. Additionally, you can try to download your game or app again. Do so by going to My games & apps > See all > Queue, and check your content’s download status. If it reads Queued or Paused, select the item, press the Menu button, and pick Resume Installation.
If the issue persists: Visit the official Xbox Forums and Reddit’s Xbox One community for answers. Alternatively, contact Xbox Support.
Xbox One Error Code 0x97E107DF
Explaining error code 0x97E107DF: This error code indicates that your console failed to validate licenses while launching a game.
Solving error code 0x97E107DF: Try to discard any server-side issues by visiting the Xbox Status page. If the servers are down, you can set a notification to alert you when they come back online. Otherwise, try resetting your console and network device to wipe out any firmware malfunctions. Alternatively, log out of your Xbox account through the home page and sign back in after resetting the console.
Xbox One Error Code 0x8000ffff
Explaining error code 0x8000ffff: This error code indicates that some Xbox Live features are unavailable either due to maintenance or a problem with your connection.
Solving error code 0x8000ffff: Check the Xbox Status page to get an idea of whether the error is related to your console or not. If the servers are offline due to maintenance, you can set up a notification for when they come back online. Otherwise, try resetting your console. Also, you may try signing out of your account, resetting the console, and logging back in.
If the issue persists: Try manually refreshing the channel list and performing a hard reset to clear the cache.
Xbox One Error Code 0x800488FC
Explaining error code 0x800488FC: This error code indicates a failure while logging into your account.
Solving error code 0x800488FC: Confirm that your login information is correct, as some inconsistencies like a wrong password can prompt it. Also, check whether or not the servers are online through the Xbox Status page. If the problem seems to be related to your console instead, perform a hard reset. If the problem persists, try updating your controller’s firmware through your console’s settings. Outdated controller software is a common source of error for Xbox consoles.
Xbox One Error Code 0x800704CF
Explaining error code 0x800704CF: This error code indicates a problem with the network while logging in.
Solving error code 0x800704CF: First, hard reset your console to get rid of cache and any software malfunction. Then, check your network and the server’s status — you can do the latter through the Xbox Status page. Some users have also fixed it by clearing their alternate MAC addresses on their consoles.
If the issue persists: With your Internet Service Provider’s help, reset your IP and DNS settings. Plus, check for any possible updates for your network device.
Games
Xbox One Error Code 0x82D40003
Explaining error code 0x82D40003: This error code indicates you need to purchase the game or app, either because the trial version expired or you’re signed in with a different account.
Solving error code 0x82D40003: You may have bought this game or app with a different profile. If this is the case, sign in with the correct account. If somebody else bought that game for you, you can sign in with their account or set your console as their home Xbox. You can do this by making them Sign in, then press the Xbox button to prompt the Guide. Next, head to Profile & system > Settings > General > Personalization > My home Xbox.
Xbox One Error Code 0x87DE2713
Explaining error code 0x87DE2713: This error code indicates that Microsoft Store had an issue validating your license to use an app or game.
Solving error code 0x87DE2713: First, check the Xbox Status page to determine whether the servers are having issues. If the service is running well, the official solution is to wait a while until Microsoft fixes it.
If the issue persists: Unofficially, there are some workarounds for this issue, though with uncertain results. First, you can restart your console by opening the Power Center and selecting Restart console. In addition, you may remove and re-add your Xbox account. Do so by going to Settings > Account > Remove accounts, and then confirm by selecting Remove. Press the Xbox button to continue, choose your Xbox gamerpic, pick the option Add new, and follow the on-screen instructions to sign in again.