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Xbox Series X|S Error Code Troubleshooting Guide

Written by: Glenn R. Onassis
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Software Related Error Codes

Xbox Series X|S Error Code 0x80010108

Explaining the error code 0x80010108: The code 0x80010108 indicates an unexpected problem with the Xbox services.

Solving the error code 0x80010108: The code 0x80010108 can be solved by firstly checking the Xbox Live status on your console. You might need to wait until the service you want to use becomes available again. If everything is up and running, give the Xbox Live feature another go. You can also try restarting the console by pressing and holding the Xbox button on the controller to open the power options. There, you can select the Restart Console option.

If the issue persists: Contact Xbox Support for further assistance.

Xbox Series X|S Error Code 0x87c40000

Explaining the error code 0x87c40000: The code 0x87c40000 indicates a malfunction when using the social features on the Series X console.

Solving the error code 0x87c40000: The code 0x87c40000 appears mainly when Xbox Live has difficulties exchanging data with your Xbox Series X system. Unfortunately, the only way to fix it is by going back to the Home screen and waiting for a few minutes before attempting to connect again.

Xbox Series X|S Error Code 0x87de0017

Explaining the error code 0x87de0017: The code 0x87de0017 indicates a malfunction when attempting to download content to your console from Microsoft Store.

Solving the error code 0x87de0017: The code 0x87de0017 can be solved by firstly finding the My Games and Apps option on the console’s Home Screen. Once there, press All > Queue, and choose the application you want to download. Consequently, a pop-up will turn out to let you know whether the application is currently paused or queued. To resume the installation process, click the menu button.

If the issue persists: The Xbox servers may be down for maintenance. You may verify this through the Xbox Status page. Should the servers be online, contact Xbox Support.

Xbox Series X|S Error Code 0x87e107d1

Explaining the error code 0x87e107d1: The code 0x87e107d1 indicates an error when downloading content to your Xbox from Microsoft Store.

Solving the error code 0x87e107d1: The code 0x87e107d1 can be solved by firstly locating the My Games and Apps option present on your Home screen. There, you’ll be able to select All > Queue. Afterward, click on the application you’ve been trying to download. A notification letting you know whether the application is paused or queued will pop up. If you want to resume the installation process, you need to press the Menu button.

If the issue persists: The Xbox servers may be temporarily down. Check the Xbox Status page and be patient if they are indeed offline. Otherwise, contact Xbox Support.

Xbox Series X|S Error Code 0x87e107d7

Explaining the error code 0x87e107d7: The code 0x87e107d7 signals a failed content download from Microsoft Store.

Solving the error code 0x87e107d7: The code 0x87e107d7 may be solved by firstly selecting the My Games and Apps options found on the console’s Home screen. Once done, click on All > Queue and the application you wish to download. Then, a notification will pop up and let you know whether the application is paused or queued. Afterward, resume the installation process by pressing the Menu button.

If the issue persists: Verify that the Xbox servers are online through the Xbox Status page. Should this be the case, you’ll need to contact Xbox Support for further help.

Xbox Series X|S Error Code 0x87e107ed

Explaining the error code 0x87e107ed: The code 0x87e107ed signals a failure when attempting to download content to your console from Microsoft Store.

Solving the error code 0x87e107ed: The code 0x87e107ed can be solved by firstly locating the My Games and Apps option on the console’s Home screen. Once there, select All > Queue > The application you intend to download. A notification will pop up afterward, letting you know whether the application is paused or queued. Then, resume the installation process by pressing the Menu button.

If the issue persists: The Xbox servers may be temporarily down due to maintenance. You may verify this through the Xbox Status page. Seek help from Xbox Support if this isn’t the case.

Xbox Series X|S Error Code 0x87e10804

Explaining the error code 0x87e10804: The code 0x87e10804 means a failed content download to your console from Microsoft Store.

Solving the error code 0x87e10804: The code 0x87e10804 may be solved by firstly selecting the My Games and Apps option on the console’s Home screen. There, choose All > Queue and the application you desire to download. A notification will pop up, telling you whether the application is paused or queued. Don’t forget to resume the installation process by clicking the Menu button.

If the issue persists: Check the Xbox Status page to see if the Xbox servers are offline. Should this be the case, be patient and try again in an hour. Otherwise, contact Xbox Support for further assistance.

Xbox Series X|S Error Code 0x87E00011

Explaining the error code 0x87E00011: The code 0x87E00011 indicates an inability to download content to your console from Microsoft Store.

Solving the error code 0x87E00011: The code 0x87E00011 can be solved by selecting the My Games and Apps option on the console’s Home screen. There, you’ll find All > Queue. Select the application you attempted to download. A notification will then come up to tell you whether the application is paused or queued. By pressing the Menu button, resume the installation process and relaunch the app.

If the issue persists: Verify the status of the Xbox servers through the Xbox Status page. If they are online, your problem will require the assistance of Xbox Support.

Xbox Series X|S Error Code 0x97e10804

Explaining the error code 0x97e10804: The code 0x97e10804 indicates a failed content download to your Xbox Series X from Microsoft Store.

Solving the error code 0x97e10804: The code 0x97e10804 may be solved by initially clicking on the My Games and Apps option on the console’s Home screen. Select All > Queue and highlight the application you desire to download. Consequently, a notification will pop up to let you know whether the download is either paused or queued. Don’t forget to resume the installation afterward by pressing the Menu button.

If the issue persists: You may need help from Xbox Support. We suggest you check the Xbox Status page beforehand, though, as the problem may be related to the Xbox servers.

Xbox Series X|S Error Code 0x87e0012d

Explaining the error code 0x87e0012d: The code 0x87e0012d indicates a malfunction on Xbox Live.

Solving the error code 0x87e0012d: The code 0x87e0012d can be solved firstly by checking for alerts on the Xbox Status page. If something isn’t working correctly, wait until the service is up and running again. You could also reset your console by pressing and holding the Xbox button on your controller. If you require a deep restart, long-press the power button for about ten seconds before releasing it and letting the device rest.

If the issue persists: You may have to reset the console to its default factory settings. To do this, you may need assistance from Xbox Support.

Xbox Series X|S Error Code 0xc0000189

Explaining the error code 0xc0000189: The code 0xc0000189 indicates that your console is experiencing interference with standard functionality on Xbox Live.

Solving the error code 0xc0000189: The code 0xc0000189 can be solved by initially long-pressing the Xbox button on your device for a couple of seconds and selecting the Restart Console option. You can also power cycle your system by long-pressing the Xbox button until the console powers off. Repeat the action to turn the device on, and a green boot-up animation will indicate a successful power cycling.

Xbox Series X|S Error Code 0x803f800b

Explaining the error code 0x803f800b: The code 0x803f800b probably indicates your Xbox subscription has expired.

Solving the error code 0x803f800b: The code 0x803f800b can be solved firstly by trying to use a different console to serve as your home Xbox. Alternatively, renew your subscription. Review your payment information on file, and update it if necessary.

Xbox Series X|S Error Code 0x80070020

Explaining the error code 0x80070020: The code 0x80070020 indicates you’re trying to launch an already running application.

Solving the error code 0x80070020: The code 0x80070020 may be solved by initially checking for alerts on the Xbox Status page. If the service is unavailable, wait until it’s back online. Otherwise, we suggest closing and opening the application again. Afterward, press the Xbox button on your controller to open a mini-guide that will pop up on the left side of the screen. Highlight the desired application and press Menu on your controller, then Quit. Now you can relaunch the application. Also, restarting the console may get rid of the error code.

Hardware Related Error Codes

Xbox Series X|S Error Code 0x87e1000F

Explaining the error code 0x87e1000F: The code 0x87e1000F indicates that the game you’re attempting to launch requires Kinect sensors.

Solving the error code 0x87e1000F: The code 0x87e1000F can be solved easily by plugging a Kinect sensor into your console. Don’t forget to restart the Xbox Series X before relaunching your game.

Maintenance and Server Issues

Xbox Series X|S Error Code 0x90072EE7

Explaining the error code 0x90072EE7: The code 0x90072EE7 indicates a malfunction when attempting to load certain content.

Solving the error code 0x90072EE7: The code 0x90072EE7 may be fixed by itself, though we suggest checking the Xbox Status page nonetheless. If the server is down, wait for it to become available again. In addition, check that your connection to the internet is working correctly. If it is slow or unstable, try restarting your network device.

Game Related Error Codes

Xbox Series X|S Error Code 0x87e10007

Explaining the error code 0x87e10007: The code 0x87e10007 indicates that the game is incompatible with the console.

Solving the error code 0x87e10007: The code 0x87e10007 will probably be solved by finding a game compatible with the new Xbox Series X. Consider checking out compatible titles on the official Xbox website.

Xbox Series X|S Error Code 0x803f9007

Explaining the error code 0x803f9007: The code 0x803f9007 indicates three possible issues.

  • Your game trial may be expired
  • You were unable to sign in to the Xbox Live feature
  • You did not insert a game into your Xbox console

Solving the error code 0x803f9007: The code 0x803f9007 may be solved by firstly ensuring the game disc is inserted correctly. Afterward, check that you’re signed in to Xbox Live with the account used to purchase the game. In addition, verify that your game trial is not expired.