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PlayStation Portable Error Code Troubleshooting Guide

Written by: Glenn R. Onassis
PSP Error Codes

The earlier models of the PlayStation Portable (PSP) left a huge mark on the gaming community, especially when it comes to JRPG’s and platformers, as well as some unique games that made use of Sony’s technology in full (I’m looking at you, LocoRoco!). Although the device was discontinued many years ago, the PSP wasn’t a failure per se.

It was an excellent idea backed up by great games, but placed behind an outdated vision and a stubborn company that gambled on exclusivity in hardware and essentially failed… Sony did try to fix it, heck, we saw five different hardware updates over the course of 8 years, but with every new iteration we would have a handful of other problems.

We first had the chubby model under the code name PSP-1000, which the gaming community jokingly named the “Fat Model”, after which came the upgraded PSP-2000 Slim & Light Edition, followed by the Bright & Light PSP-3000. Once that trio finally proved to Sony that UMD Discs and proprietary SD cards aren’t the solution, they started experimenting with internal memory, but added in a sliding mechanism to further anger the crowd, and so was the PSP Go born, under the code name PSP-N1000.

As you can imagine, the users didn’t bite, and Sony struggled selling even a handful of the consoles, at some points hardly reaching 20 sold units per week (not 20 thousand, just 20).

Soon enough Sony decided to scrap the sliding mechanism idea and re-visit their initial idea, with the PlayStation Vita being their latest and greatest console. Fast forward to the year 2021, and the PS Vita was discontinued, leaving an open wound within the handheld gaming community.

Mourning aside, the truth is that the PSP platform was a fully functional and established system, and troubleshooting the console wasn’t problematic at all. The developers behind it implemented a similar error code methodology that we saw with the PS3 Error Codes, and the community jumped on-board and helped completing the various steps in solving most of them. To complement the idea, we decided to create this list that contains all the steps that you need to take to either bring your console back to life or just remove an annoying error code.

Let’s jump in to the basic troubleshooting steps first.

The First Steps Towards Solving Most Common PSP Issues

When it comes to troubleshooting your PSP, know that the systems are not supported by Sony anymore, meaning that even if you own the latest PlayStation Vita, the online servers, carious updates and all other services don’t work anymore. Sure, you can still purchase the games for it, but that’s basically the last living thing around the console.

In other words, if some random tip from the year 2014 tells you to “go to system settings and upgrade your firmware”, you’ll most likely hit another error code. This is where we come in with the updated 2022 PSP troubleshooting guide, and let’s start off with the basics first.

1.) If you can’t turn on the device, check the battery and cables. Since we’re talking about gadgets that have a handful of years behind them, there’s a possibility that either your charging cable or your battery died. Try to either borrow another power adapter or buy it off Ebay, you can find them for cheap.

2.) If your device is on, but doesn’t respond or is frozen, power cycle it. This is the fancy way of saying to restart it. You have two options for this, depending on which one does or doesn’t work.

      • Hold the Power switch up for 30 seconds. If the device turns of, you succeeded. Wait for another 30 sec and turn it back on, see if the problem is still there. In case the device doesn’t want to turn off, you can;
      • Hold the Right Shoulder button and the Power Button for 5-7 sec. This will also turn off your device, after which you should again wait for around 30 sec and then power it back on.

3.) If the games are not loading, check the UMD compartment. This applies only to consoles with the UMD reader, so don’t get confused if you own the PSP Go or PS Vita… You need to make sure that the UMD is inserted properly, that it has no scratches or is damaged in any way. Since you’re at it, you can take some rubbing alcohol and gently clean the UMD laser as well.

4.) If the system is slow or your digital games are not loading, restore it to defaults. To do this, you again have two options, one is the restore to defaults option, another is a factory reset. Here’s how to do them:

  • Restore to default settings: Open the XMB (XrossMediaBar) and access your PSP’s settings. Under settings, select system settings and click on restore default. If that didn’t help, you can;
  • Factory reset the device: Power down your PSP and leave it unpowered for at least 30 seconds. Press and hold the triangle, square, start, and select buttons at once. Simultaneously, flip the power switch on. Continue holding the buttons till you see the Sony logo.

 5.) If your firmware is outdated, upgrade it via third-party websites. The latest and greatest firmware for the PSP1000/2000/3000 models is the 6.61, but it’s just a minor upgrade from the 6.60. So, if you’re already on one of them, you don’t have to tinker around with it (unless you’re having trouble with either of them). If you’re running on an earlier firmware version, then this is how you can upgrade them.

Download the EBOOT.PBP file. One secure site that we found is GBATemp, here’s the firmware for the PSP 1000/2000/3000, and here’s the one for the PSP Go.

If you bought a used, modified or vacuum sealed console, it might be the case that you’re running an outdated firmware. Since you can’t update your firmware via Sony’s website or the internal settings menu anymore, you will need to find a third-party solution for it. Connect your PSP to your PC. If you are using a USB cable, the PSP will connect to your PC as a memory stick. Check if you have the following folder structure: PSP → Game → Update. Place the EBOOT.PBP in the update folder. Now, disconnect the PSP and via the console enter the Game → Memory Stick option. You should find the PSP update at the top. Press X and follow the installation instructions. If you would rather like a video explanation, here’s one that we found useful:

If none of these things work, the next step is understanding what the problem is and fixing it. If you’re lucky enough to get an error code, your job just got a lot easier!


PSP Networking Related Error Codes

All of the error codes under this section are connected to your network, meaning that your device can’t communicate well with the network. Keep in mind that the PSP is well known for not liking certain modems and routers, especially 5G ones, so do experiment a bit more with your internet connection if you happen to stumble on a problem that can’t be solved through our suggestions.

Error Code 80410410

  • Severity: Minor to moderate
  • Problem Category: Network

80410410 Error Explained: This is a Domain Name System (DNS) error that occurs when you try – and fail – to establish a connection to the internet. It means your PSP isn’t getting the DNS address from the router.

How to solve 80410410: You need to open network settings and make sure your IP Address is set to automatic. If it is and the problem still persists, turn your router off and turn it on again after a minute.

If the problem persists: manually enter the DNS settings for your Internet Service Provider (ISP).

Error Code 80410D07

  • Severity: Minor to moderate
  • Problem Category: Network

80410D07 Error Explained: This appears when there is a problem in trying to connect to a wireless router.

How to solve 80410D07: Open network settings and set IP Address to Manual. Enter the IP, DNS, subnet mask, and router information manually.

Error Code 80410D09

  • Severity: Minor to moderate
  • Problem Category: Network

80410D09 Error Explained: This is a connection error that has occurred because your PSP does not support WAP wifi security. You probably have a PSP whose firmware version is older than 2.xx.

How to solve 80410D09: Try switching to WEP security and reconnecting.

Error Code 8001006F

  • Severity: Minor
  • Problem Category: Network

8001006F Error Explained: This connection error occurs when you are trying to connect to your PS3 with remote play over the internet. This means your PS3 is not sending a signal over your network.

How to solve 8001006F: Since this is a connection between your PS3 and PSP, you need to set up two different connections- one for the PS3 remote play and one for the PSP. Then turn on PS3 remote play. Now, go to your PSP, activate remote play, and pick the new connection you just made.

Error Code 80110404

  • Severity: Minor to Moderate
  • Problem Category: Network

80110404 Code Explained: This error code usually occurs when you try – and fail – to set up a network connection with your PSP. This usually means that the PSP has run into some problem while trying to communicate with its built-in wireless card.

How to solve 80110404: Reset your PSP to its default settings. This should do the trick. Your PSP will restart again and you will be able to set up a new internet connection.

If the problem persists: It means that the built-in wireless card in your PSP is corrupted. You will have to buy a new device since Sony no longer provides customer support for PSPs.

Error Code 00000001

  • Severity: Minor
  • Problem Category: Software/ network

00000001 Error Explained: If your PSP is running official or custom 3.7X firmware, you might get this error code when there are no wireless networks found to connect to.

How to solve 00000001: Make sure you have access to an internet connection that works.

If the problem persists: Upgrade your PSP to a later firmware version.

Error Code 80410A0B

  • Severity: Moderate to Severe
  • Problem Category: Network/ hardware

80410A0B Error Explained: This means your PSP is having trouble connecting to a network.

How to solve 80410A0B: Take out the UMD disc and memory card from your device. Restore your PSP to default settings.

If the problem persists: Try connecting your device to another network. If you are successful, there was something wrong with your router. If you cannot establish a connection with the second network as well, your PSP’s Wi-fi card might be loose or damaged.

Error Code 80410702

  • Severity: Moderate
  • Problem Category: Network

80410702 Error Explained: This error occurs when your firmware’s MAC address does not match the PSP’s MAC address. This prevents you from using ad hoc mode on your PSP and is usually connected to modified consoles that have homebrew software on it.

How to solve 80410702: Try changing your PSP’s MAC address by using software like MacFixer.

Error Code 80410A05

  • Severity: Minor
  • Problem Category: Network

80410A05 Error Explained: This means your device has been disconnected from the server or the access point.

How to solve 80410A05: Try reconnecting the device.

Error Code 8041040B

  • Severity: Minor to moderate
  • Problem Category: Network

8041040B Error Explained: This is a DNS error which means your PSP has failed to communicate with the server.

How to solve 8041040B: Check your router and try reconnecting.

Error Code 80431063

  • Severity: Minor to moderate
  • Problem Category: Network

80431063 Error Explained: This error indicates that your PSP lost connection to the internet in the middle of a download.

How to solve 80431063: Turn your PSP as well as the router off and try reconnecting again. This error also tends to occur when the PSN is under maintenance, and since the service is shut down, it might be that you’re trying to reach a page that is not existing anymore.

Error Code 8010A007

  • Severity: Minor
  • Problem Category: Network

8010A007 Error Explained: This means your PSP ran into some connection problems while downloading your file.

How to solve 8010A007: Try reconnecting to your internet and download the file again.

Error Code 80110482

  • Severity: Minor to moderate
  • Problem Category: Network

80110482 Error Explained: This means your PSP was not able to connect to your wireless router.

How to solve 80110482: Set your wireless router to mixed mode.

Error Code 80410416

  • Severity: Minor
  • Problem Category: Network

80410416 Error Explained: This is a DNS error which occurs when you are trying to establish a connection with the internet.

How to solve 80410416: Manually enter the DNS settings for your Internet Service Provider on your PSP.

Error Code 8041040F

  • Severity: Minor to moderate
  • Problem Category: Network

8041040F Error Explained: This means the DNS address you have entered is incorrect, so your PSP could not communicate with the server.

How to solve 8041040F: Go to your computer. Click on Start → Network places → Right click and go to properties → Right click and go to local area connection → Properties → Enter the correct DNS address in the PSP.

Error Code 80410418

  • Severity: Minor to moderate
  • Problem Category: Network

80410418 Error Explained: This is a DNS error which means that your PSP was unable to obtain the IP address.

How to solve 80410418: Go to Settings → System settings → Restore settings. If you have a functioning connection, the PSP will find it upon rebooting.

Error Code 80410001

  • Severity: Minor
  • Problem Category: Network

80410001 Error Explained: This is a general network error.

How to solve 80410001: Try reconnecting again after sometime.

Error Code 80431072

  • Severity: Minor
  • Problem Category: Network

80431072 Error Explained: The file you are trying to download is either a) unavailable, b) does not exist, or c) is cached, so your PSP is unable to save it.

How to solve 80431072: Try downloading the same file from a different source or move on to the next file you want to download.


PSP Software Related Error Codes

Software related error codes come up mostly when you’re using a modified version of the PSP, with a few exceptions. There are no official guides to solve most of them, so you will need to use community-sourced solutions. We’ll try to help as much as we can here, so let’s start with the DADADADA issue first:

Error Code DADADADA

  • Severity: Moderate
  • Problem Category: Software

DADADADA Error Explained: This error occurs when you try to upgrade to official firmware while having a custom firmware in your PSP. This causes a conflict and prevents you from upgrading.

How to solve DADADADA: Create a pandora battery to upgrade to the latest official firmware. It is a modified battery that downgrades your PSP back to older firmwares. It forces your PSP to enter recovery mode, thus allowing you to update. To actually install the latest official firmware, you will need to format the memory stick so that the pandora’s battery can use it to upgrade the firmware.

Error Code 80020148

  • Severity: Minor
  • Problem Category: Software

80020148 Error Explained: This error means the PRX file type is unsupported. It is a PSP plugin type and is used for updating the firmware of the device.

How to solve 80020148: Turn off your PSP. Once it is turned off, press and hold the R button and turn it on again. Your PSP will go into recovery mode. Go to Configuration → Use No-UMD → disable it. Go back to the main menu, tap on Advanced → Advanced Configuration → disable every item.

If the problem persists: Try updating the firmware of your PSP to 6.61.

Error Code 80020321

  • Severity: Moderate
  • Problem Category: Software

80020321 Error Explained: This error happens because there is a setting in the hidden configuration that requires you to have a UMD game disc in the PSP before loading your ISO, CSO games.

How to solve 80020321: Switch off the device and boot in the recovery mode. In the configuration menu, switch to “no UMD.” Restart your PSP. Or simply put in a UMD and run the game. To boot in to recovery mode you need to power down the device, and then power it up by holding the right trigger. A black and white menu will pop-up.

Error Code CA000005

  • Severity: Minor
  • Problem Category: Software

CA000005 Error Explained: This error can occur when the “keys.bin” file is not found when you are trying to run your game. This is a required file for PSP games. Sometimes, the same error pops-up if you bought a PS Vita game from the PS3, but the PSP isn’t connected to the same PSN as the PS3.

How to solve CA000005: If you’re having a modified console, then your games folder will have a EBOOT file within it. You must take the keys.bin file and place it in the same folder. If you have an unmodified console, you’ll need to connect the PSP to the same PSN your PS3 is.

Error Code 80020328

  • Severity: Moderate
  • Problem Category: Software

80020328 Error Explained: This means that your drivers have been deleted.

How to solve 80020328: Download and install the drivers again.

Error Code 80020327

  • Severity: Moderate
  • Problem Category: Software

80020327 Error Explained: This error occurs when the ISO file could not be mounted.

How to solve 80020327: There might be a problem with the ISO file. Try downloading it again from a different source.

Error Code 8002032b

  • Severity: Minor
  • Problem Category: Software

8002032b Error Explained: This code indicates that your device is already registered.

How to solve 8002032b: You don’t have to do anything.

Error Code 80000001

  • Severity: Moderate
  • Problem Category: Software

80000001 Error Explained: This is a kernel error with modified PSP consoles, telling you that you need to switch the version of the kernel used.

How to solve 80000001: Turn off your psp, hold down on the right trigger and turn it on, let go of the right trigger after 2 secs or so, you will boot into recovery mode, then go configuration in the recovery more, you will see the option to switch your kernal

Error Code 80010013

  • Severity: Minor
  • Problem Category: Hardware/ software

80010013 Error Explained: This error occurs when there is no UMD present or if the wrong UMD has been inserted. Alternatively, if you have custom firmware installed, the error could be due to plugins.

How to solve 80010013: Change to “NO-UMD” mode. If your PSP is running custom firmware, disable all the game plugins. You can do this by switching your PSP to recovery mode. Then, go to Menu → Advanced → Advanced Configuration → Game Plugins → Disable All.

Error Code 80110307

  • Severity: Minor to moderate
  • Problem Category: Software

80110307 Error Explained: This error occurs when the game you are trying to play could not be initialized because it couldn’t load/ find the “savegame” data. This usually occurs if you buy your device in another country but try to run games on it in a different country.

How to solve 80110307: The PSP emulator is unable to create a save file because the game is expecting to load an existing save data. You will have to get save data from somewhere else.

Error Code 800200D1

  • Severity: Moderate
  • Problem Category: Software Miscellaneous

800200D1 Error Explained: This error occurs when you run homebrew without any homebrew-enabled firmware.

How to solve 800200D1: You will need to install custom firmware if you want to run homebrew applications.

Error Code 80000004

  • Severity: Moderate
  • Problem Category: Software Miscellaneous

80000004 Error Explained: This means the game could not be started- most likely due to having wrong save files in the folder of your game.

How to solve 80000004: Go to the main PSP menu → go to Game → click on Save Data Utility. There is probably some corrupted data in here, including the save data for the game you are trying to play. Delete it.

Error Code 8002014C

  • Severity: Minor
  • Problem Category: Software Miscellaneous

8002014C Error Explained: This means you have saved your homebrew game in the wrong place.

How to solve 8002014C: If you are using custom firmware, the homebrew should go into the GAME150 folder. If you are on the official 1.5 firmware, put it in the GAME folder.

Error Code UKN9000001

  • Severity: Moderate
  • Problem Category: Software

UKN9000001 Error Explained: This means the update could not be started due to corrupt data.

How to solve UKN9000001: Restore to default settings and then enter IP address, DNS, subnet mask, and router information manually. Then try again.

Error Code 8002032d

  • Severity: Minor
  • Problem Category: Software

8002032d Error Explained: This error occurs when your file name is too long.

How to solve 8002032d: Simply rename your file, but make it shorter.

Error Code 80431075

  • Severity: Minor
  • Problem Category: Miscellaneous

80431075 Error Explained: This means that your remote play password is incorrect. However, this error also tends to occur when the store is under maintenance.

How to solve 80431075: Check your password and retry, try rebooting, or simply wait till the problem goes away on its own.

Error Code 80010002

  • Severity: Moderate
  • Problem Category: Miscellaneous

80010002 Error Explained: Either there is something wrong with the ISO file or the POPS EBOOT is in the wrong folder.

How to solve 80010002: Switch on PSP in recovery mode → Menu → Configuration → Use NO UMD. Go back to the main menu → Advanced → Advanced Configuration → Disable All.


PSP Hardware Related Error Codes

While the software error codes for the PSP are not a huge deal breaker, as already shown in most of the solutions above, the hardware related error codes can be a bit problematic, especially if you need to replace certain components within the console itself. Luckily, some of them are connected to either the UMD disc, its drive or the memory sticks, so there’s still some way of saving the console without needing to repair or replace it. Let’s start off with the code 80110305:

Error Code 80110305

  • Severity: Moderate
  • Problem Category: Hardware

80110305 Error Explained: This happens when your game fails to load because your PSP’s memory stick could not be accessed.

How to solve 80110305: Backup your data and reformat your memory stick. You can do this by going to Settings → System Settings → Format Memory Stick.

Error Code 80100D00

  • Severity: Moderate
  • Problem Category: Hardware

80100D00 Error Explained: This means the channel could not be added (including RSS in internet browser.)

How to solve 80100D00: Format the memory card.

Error Code 8008271D

  • Severity: Moderate
  • Problem Category: Hardware

8008271D Error Explained: This is an internal error which occurs when flash1 is corrupted.

How to solve 8008271D: Go to recovery mode → Advanced → Format flash1.

Error Code 80020130

  • Severity: Moderate to severe
  • Problem Category: Hardware

80020130 Error Explained: This means your memory card is not able to read the file.

How to solve 80020130: Format your memory stick. If this doesn’t work, you might be using a fake memory card. You can check this by pressing triangle in the main menu and then choosing “information.” If it says “unknown,” your memory card is fake. Swap it for an original one.

Error Code 80220180

  • Severity: Moderate
  • Problem Category: Hardware

80220180 Error Explained: This means an error has occurred while formatting the memory stick.

How to solve 80220180: Wait for sometime and try to format the memory stick again.

Error Code 80010087

  • Severity: Minor
  • Problem Category: Hardware

80010087 Error Explained: This error occurs when a) the UMD drive has problems reading the UMD disc, b) the UMD disc is not inserted, or c) the UMD was ejected in the middle. That, or the game you are trying to play might require a higher firmware than the one you currently have.

How to solve 80010087: Turn off your PSP. Once it is turned off, press and hold the R button and turn it on again. Your PSP will go into recovery mode. Go to Configuration → Use No-UMD → disable it. Go back to the main menu, tap on Advanced → Advanced Configuration → disable every item.

If the problem persists: Try updating your PSP to the latest 6.61 firmware and test it out again.

Error Code 800200D9

  • Severity: Moderate
  • Problem Category: Hardware .

800200D9 Error Explained: This is a memory problem which occurs when a memory block has failed to be allocated.

How to solve 800200D9: Try disabling all your GAME.TXT plugins and try again. You can also format your memory card or try the NO-UMD method by booting in to the recovery mod and disabling it.

Error Code 840140D01

  • Severity: Moderate
  • Problem Category: Hardware

840140D01 Error Explained: This indicates a USB Wi-fi problem.

How to solve 840140D01: Try plugging in the USD Wi-fi in a different port.

Error Code 8008273A

  • Severity: Moderate to severe
  • Problem Category: Internal

8008273A Error Explained: This is an internal error.

How to solve 8008273A: Restore to default settings.

If the problem persists: You may have to purchase a new device.